POLICE MESSAGE

Scam Alert – Fake Facebook pages – 1 October 2020
We’re continuing to receive reports of fake pages on Facebook claiming to be well-known brands or retail chains.  Recently this has included several pages claiming to be large holiday companies offering ‘free holidays’.
Post from a fake Facebook page claiming to give away free holidays at Center Parcs.
The fake pages then attempt to get people to engage with them by claiming to be offering discounts, prizes and giveaways.  Sometimes this will be by asking you to like, share and comment on the post – which increases the reach of the fake page.  They may also provide links to other pages that you must follow as part of the competition entry.
These fake pages can often gather tens of thousands of shares within hours of being posted.
If you see a competition on Facebook, take a moment to check before you click on it:
* Is the page verified?  Public figures, media companies and larger
brands can apply to Facebook for the blue verification tick –
although this is not open to smaller companies.
* Look at the name closely.  Some fake pages will alter the name of
the genuine page slightly by adding additional punctuation or change
spaces between parts of the name.
* Take a closer look at the page, including the page history.  When
was it registered?
* What other posts have they made?  If the only posts are recent, or
it’s limited to just the offer or giveaway, take this as a warning sign.
* Look around the page.  Is the information you would expect to see
there?  Many fake pages leave these areas blank.
* How many followers does the page have?  Well-known brands will have
high figures, whereas a recently registered page will still be on
low numbers.
* What information is being asked for?  Many of these fake pages will
say you need to ‘complete a quick survey’ as part of the claiming
process.  Never give any personal information unless you know
exactly who you are giving it to and what they are going to do with it.
* If they are asking for financial or banking information to enter a
competition stop and leave the page immediately.
If you can’t be sure about the authenticity of a Facebook page, do not interact with it.
If you have responded to what you now think could be a fake Facebook page:
* If you have liked, shared or commented be aware you could be
targeted with further scam postings or contacts
* If you have given personal information like email address or contact
numbers be aware for scam contacts via these routes
* If you have given banking or financial information, contact your
bank or card provider immediately to protect your accounts
You can report fake Facebook pages, or other scam contacts, to Trading Standards by contacting the Citizens Advice consumer helpline on 0808 223 1133.

Scam Alert – Emails claiming to be from Netflix – 28 September 2020
Scammers are continuing to exploit the popularity of streaming services by sending large numbers of emails claiming there are problems with your billing or subscription.
Scam email with title “Revision status of subscription”
A Norfolk resident has reported receiving the email pictured above, where they are asked to follow a link to update their payment details.
Always be wary of claims made in unexpected emails and never click on any links or open attachments.
Netflix offer the following advice regarding scam emails:
* We will never ask for your personal information over email, such as
passwords or bank account details.
* If you receive a suspicious email:
o Don’t click any of the links or open any of the attachments
o Forward the email to phishing@netflix.com
<mailto:phishing@netflix.com>
o Delete the email.
You can report suspicious emails to us via the Citizens Advice consumer helpline on freephone 0808 223 1133.

Scam Alert – Emails attempting to blackmail the recipient – 25 September 2020

Norfolk residents have reported receiving emails which attempt to blackmail the recipient.
The emails often state they have ‘accessed your device’ or have been ‘monitoring you online’, and sometimes include a password that will be known to the recipient.
Scam email which starts “Several months ago, I goes access to the device you are using the browse the internet. Since that time, I have been monitoring your internet activity.”
In the emails, the sender often claims to have access to ‘accounts, social networks, email, browsing history’ and makes accusations about websites you have visited.  They then threaten to post this information online or share it with your contacts unless they’re paid an amount in Bitcoin.

Action Fraud offer the following advice on how to protect yourself from this type of email:
* Don’t reply to the email or be pressured into paying – doing so will
only highlight that you’re vulnerable and you could be targeted
again.  The police advise that you do not pay criminals.  Try
flagging the email as spam or junk if you receive it multiple times.
* Reset your password on any accounts where you’ve used the password
mentioned in the email.  Always use a strong, separate password for
important accounts such as your email.  Where possible, enable
Two-Factor Authentication (2FA).
* Always install the latest software and app updates.  Install and
enable anti-virus software on your computers and keep it updated.
* If you have received one of these emails and paid the amount
requested, report it to your local police force.  If you have not
paid, report the email as a phishing attempt to Action Fraud using
their online form or by telephone on 0300 123 2040.

Information Alert – Green Homes Grant vouchers – 30 September 2020
Green Homes Grant vouchers are available from Wednesday 30 September 2020.
Traders
Remember that you must register with TrustMark to carry out work under the Green Homes Grant scheme. Visit greenhomesgrant.campaign.gov.uk for more information <https://greenhomesgrant.campaign.gov.uk/#tradespeople>.
Consumers
Find out if you are eligible for a Green Homes Grant voucher at greenhomesgrant.campaign.gov.uk<https://greenhomesgrant.campaign.gov.uk/#homeowners>.
Remember to check whether any trader offering to carry out work under the Green Homes Grant scheme is registered to do so – look for the TrustMark.

Report anyone cold calling to us via the Citizens Advice consumer service on freephone 0808 223 1133.

 Information Alert – Damage caused by bad weather?
Make sure you choose a trader with care – 28 September 2020
If your home has been damaged by the recent bad weather, getting repairs completed will be something you want to do as quickly as possible.  Make sure in the hurry to get things fixed you don’t end up with a rogue trader or poor-quality repairs.  The following advice will help you get the right trader and smooth repairs.
Never use cold callers who arrive at your property offering to undertake work
Rogue traders may use bad weather and an opportunity to try and get householders to agree to them undertaking repairs.  These cold callers rarely give householders proper contact details or their legal rights to cancel within 14 days.  They may also claim more work is required than is actually necessary to increase their profits, and the work they do can often be of poor quality.
Choose reputable traders like a Norfolk Trusted Trader
When looking for someone to undertake work on your property, make sure they’re a trader you can trust.  This could be a member of the Norfolk Trading Standards Trusted Trader scheme, a business you’ve used before, or a recommendation from a friend or family member.
You can search the Norfolk Trusted Trader directory at www.norfolk.gov.uk/trustedtrader<https://www.norfolk.gov.uk/business/trading-standards/trusted-trader> or call the Norfolk County Council customer service centre on 0344 800 8020.
Get at least 3 quotes for the work
Try to get at least 3 traders to come to your property and provide proper, written quotations to undertake the work required.  Compare them carefully to help you choose the right trader for the job.
Never pay the full price upfront
Good businesses and tradespeople will not require payment until the work is finished to your satisfaction.  Some may ask for a percentage to cover materials or specific parts if they are expensive, but it the trader is asking for full payment upfront don’t contract with them.
Talk to your insurance company first
If you have insurance on your property, speak to your insurance company before arranging any repairs.  They may require you to use a company approved by them, or want to see quotations before authorising the work and subsequent payment.
If you need further advice on choosing a trader, or help dealing with disputes with companies, contact the Citizens Advice consumer helpline on their freephone number 0808 223 1133.

LITCHAM PARISH COUNCIL

September extract

Précis of Meeting held on Friday 17th July,2020 on Zoom at 7:30p.m.
Present: Cllrs Oldfield(Chair), Mitchell, Anderson, Brookbank, Lawrence.
County and District Councillor M Kiddle Morris
Temporary Clerk: Angela Leigh was appointed as temporary clerk for this meeting.
Apologies from Cllrs Christie &  Fagence were accepted. 
Minutes of the Previous Meeting were approved.
County Councillor Report:  Update from NCC chief legal officer; meetings closed in public places due to the Covid pandemic can reopen but will need risk assessments.
Breckland Local Plan: The 2019 local plan is going to be revised as the government felt housing numbers agreed in 2016 were not sufficient.
Cllr Oldfield enquired about the 16 new houses in Litcham that have been passed and County Councillor Kiddle-Morris agreed to make enquiries.
The clerk reported that £4500 has been allocated to Litcham under the section 106, as a legal agreement between the developer and the local planning authority requires a financial contribution. This is in regard to the new houses behind the post office, this money can be spent on recreational facilities. 
Planning – Applications:
Litcham Secondary School Pavilion and Community Classroom: No objection 
Outdoor swimming pool at Paston House, Tittleshall Rd. Litcham: Approved.
15 Church Street, Litcham- withdrawn. 
Finance – Budget: The budget was unanimously approved.
The Old Fire Station: A parishioner contacted the clerk regarding the condition of the building. The condtion of the building is responsibility for the owner.  As it isn’t residential Breckland is not able to assist. County Councillor Kiddle-Morris will speak with the regarding condition of the building. 
Street Lighting : The council agreed to proceed with the required 3 yearly testing of the 21 street lights at a cost of £251. 
Matters for next meeting (Not for discussion): 9 Dereham Road, Litcham 
Next meeting will be held Friday 11th September 2020 on Zoom

Planning

3PL/2020/0467/F Litcham School (secondary phase)
Sports Pavilion, Back Lane
Amended description to include – community classroom
“Erection of new single storey sports changing pavilion and community class room.”

Breckland Council has received revised details for planning permission  3PL/2020/0467/F and would be pleased to receive any observations you may wish to make. You can view the application by clicking on the link below and use the ‘Comment on this application’ button to leave your observations.

Click here to view the application documents

To help us provide a more efficient service please use the quick consultee response link

*PLEASE NOTE:  During the Covid-19 crisis we will not be able to accept any postal representations on planning applications. All representations must be made online on the Breckland website https://www.breckland.gov.uk/planning
or by email to planning@breckland.gov.uk*

OPERATION NO COLD SHOULDER

Are you (or is someone in your community) feeling lonely or isolated?
There is FREE support that could help!

 

Operation No Cold Shoulder is a year-long project funded by the National Lottery Community Fund running in your area from April 2020 until March 2021 and is offering the following free support;

Free Creative Wellbeing Packs  -Provided by Creative Arts East for people aged 18+
A series of postal packages containing creative arts activities to try at home, including music making, crafts, movement activities and more!
No prior experience is needed.Call Lea or Sydney on 019953 713390 or email lea@creativeartseast.co.uk

Free Telephone Befriending  – Provided by Age UK Norfolk for people aged 60+
Offering people aged 60 and over friendly conversation by telephone from a dedicated befriending volunteer. We call weekly for an enjoyable and stimulating chat.
Call 01603 785 223 or email befriending@ageuknorfolk.org.uk

Free Befriending Support in West Norfolk
Provided by West Norfolk Befriending for people aged 60+
Matching isolated older people age 60 and over with a volunteer befriender who can contact them on a regular basis (by phone during lockdown) – supporting socially isolated older people and their carers in West Norfolk. Call 01553 763500 or email info@wnbefriending.org.uk

Free help to set up Good Neighbour Schemes
Provided by Community Action Norfolk (CAN)
Would you like to help lonely or socially isolated neighbours?
The project is offering free support for communities who would like to set up Good Neighbour Schemes in their area where volunteers help those most in need in their neighbourhood with practical support.
Step-by-step support, advice, a resource pack and funding support to
help a scheme get up and running along with ongoing advice and support including an option of online training sessions provided by Future Projects. Call Tracey on 01362 545024 or email tracey.allan@communityactionnorfolk.org.uk

 

Test & Trace scams.

There are lots of reports across social media of Test & Trace scams.

Please remember, genuine texts, calls or emails from the NHS service won’t ask you for any personal details upfront.
You’ll be given a unique ID number to log in to the NHS Test and Trace website. The ONLY official web address for the NHS Test and Trace service is: https://contact-tracing.phe.gov.uk/

Once you’ve logged in using your ID, you’ll be asked to enter some basic information about yourself including:
– Your name, date of birth and current address
– the names of the people you live with
– places you’ve recently visited
– names and contact details of people you were in touch with around 48 hours before you developed symptoms.
You won’t be asked to share this information upfront over a call or
text, so if someone is asking you for it directly, they are a scammer.

Contact tracers will never:
❌ ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
❌ ask you to make any form of payment or purchase a product of any kind
❌ ask for any details about your bank account
❌ ask for your social media identities or login details, or those of your contacts
❌ ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
❌ disclose any of your personal or medical information to your contacts
❌ provide medical advice on the treatment of any potential coronavirus symptoms
❌ ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
❌ ask you to access any website that does not belong to the government or NHS

Stay scam aware, and report any suspicious approaches to Norfolk Trading Standards via 0808 223 1133.

SUPPORT FOR NORFOLK RESIDENTS

There is now a central contact point in place for all residents in Norfolk requiring support.  A team at the County Council will assess calls, identifying existing social care clients and passing other requests through to district community hubs to implement the support needed.

All residents will have received letters sent by their District Council providing details of support options.  Individuals who have been identified as vulnerable may also have received additional letters from the NHS and local GPs.  Local District Councils have also been calling individuals who have been identified as vulnerable as part of a collective effort to get help where it is needed.

 

INDIVIDUALS IN NEED SHOULD CALL 0344 8008020.

 

Rev’d Julia Writes

So many words have been written about the current situation and its effect on every person and every aspect of life, so I am only going to add a few of my own.
During this pandemic Christians are grieving for locked churches, cancelled worship, Holy Week and Easter spent apart but we have all in our own way journeyed through Holy Week and experienced the joy and hope of Easter more deeply than ever before.
Whatever our circumstances I have noticed how people strive to remain cheerful during these challenging days and we are finding a new appreciation for all that we have.  Many are saying that the world could be a better place if as a result of what we have been through we have learned how to live better.
Social media is often criticised for the harm it can do but it has been a vital means of people keeping in touch and it gave us this wonderful poem by Kathleen O’Mara.

BE ENCOURAGED

And people stayed at home
And read books
And listened
And they rested
And did exercises
And made art and played
And learned new ways of being
And stopped and listened
More deeply
Someone meditated,
Someone prayed
Someone met their shadow
And people began to think differently
And people healed.
And in the absence of people who
Lived in ignorant ways
Danger, meaningless and heartless,
The earth also began to heal
And when the danger ended and
People found themselves
They grieved for the dead
And made new choices
And dreamed of new visions
And created new ways of living
And completely healed the earth
Just as they were healed.

JOHN JONES

We were sad to learn that John Jones passed away on 9th May 2020, aged 80, having been unwell for some time.  John actively contributed to Litcham’s village life in so many ways over the years, not least as a parish councillor and through his involvement with the Royal British Legion, and was a kind and caring man.  John was a long-standing member of Litcham Common’s Management Committee and was also Honorary Warden of the Common, which he cared deeply about.  We are grateful for John’s commitment and service over many years and will miss him as a friend.

Tim Angell

Litcham Volunteer Group.

 

Do you, or someone you know in the village, need some help with getting shopping, posting a letter, collecting medication, walking your dog, etc?

This group has been set up to help you at such a difficult time for us all!

We are about 30 volunteers, the majority of whom are able to go and get shopping.

There are three or four volunteers to each area of the village. Some of the volunteers are self isolating and so can give support and a listening ear down the phone and some are able to go out and about. Between those volunteers, someone will help you.

If you don’t need any help now, please bear us in mind, if you need some help in a few week’s time.

Please ring 01328 700 145 or any of the numbers on the flier that was delivered to you at the end of March and we will do our best to organise some help for you, either as a one-off or as continuing help until all this is over and we can go back to normal!