Test & Trace scams.

There are lots of reports across social media of Test & Trace scams.

Please remember, genuine texts, calls or emails from the NHS service won’t ask you for any personal details upfront.
You’ll be given a unique ID number to log in to the NHS Test and Trace website. The ONLY official web address for the NHS Test and Trace service is: https://contact-tracing.phe.gov.uk/

Once you’ve logged in using your ID, you’ll be asked to enter some basic information about yourself including:
– Your name, date of birth and current address
– the names of the people you live with
– places you’ve recently visited
– names and contact details of people you were in touch with around 48 hours before you developed symptoms.
You won’t be asked to share this information upfront over a call or
text, so if someone is asking you for it directly, they are a scammer.

Contact tracers will never:
❌ ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
❌ ask you to make any form of payment or purchase a product of any kind
❌ ask for any details about your bank account
❌ ask for your social media identities or login details, or those of your contacts
❌ ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
❌ disclose any of your personal or medical information to your contacts
❌ provide medical advice on the treatment of any potential coronavirus symptoms
❌ ask you to download any software to your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
❌ ask you to access any website that does not belong to the government or NHS

Stay scam aware, and report any suspicious approaches to Norfolk Trading Standards via 0808 223 1133.

Police Message: Oil Theft

Theft of your heating oil can be very costly and distressing, particularly during periods of cold weather. Introducing layers of security around your property and oil tank is much more effective than relying upon any one product or doing nothing. Putting appropriate security products, daily routines and increased awareness in place, will reduce the opportunity for oil theft to occur.

What security measures can I  take?
Remember the oil thief does not want to be seen, identified or caught and will most likely seek to steal your oil during the night or during the hours of darkness. The following layers will help prevent the oil thief getting to your heating oil.
 Perimeter: Ensure that boundary fencing and lockable gating is in good condition and strong enough to prevent easy access into your property, particularly when you’re not at home.
 Lighting: Fit low energy, ‘dusk to dawn’ (photo electric cells) sensored security lighting to remove dark places around your property but in particular around your oil tank. This layer will make the thief think twice as they will need to work in light and in doing so will increase the chances of them being caught.
 Property: Ideally oil tanks should be close enough to be overlooked by you in your home, where suspicious activity is more likely to be noticed and action taken than if the tank is distant or positioned out of sight. Your own natural surveillance will deter the criminal and also help increase the chances of the thief being deterred or caught.
 Tank: Tanks can be easily emptied if the criminal is given the time and where there are no effective security measures in place. Close shackle padlocks will help protect against bolt croppers and are recommended to deny ready access into the tank.
 Alarm: Some padlocks feature integral alarms which can provide you an early warning that the tank is being tampered with Security alarm devices for oil tanks are specifically designed to indicate a sudden drop in tank contents and thereby will alert you to a potential problem. Consider buying from a Police Approved, ‘Secured by Design’ member company and fit control switches that limit and control the flow of oil if the pipe is cut.
 Garden-screening and planting:  Oil tanks are often enclosed with fencing or hidden away from view. Both approaches have merit in disguising the presence of a tank. However, do not disguise the tank so that you inadvertently screen both the tank and the criminal from view. Visual access from your property to the filling point should be provided to deter the criminal. Planting thorny shrubs around the tank is considered an effective barrier and deterrent for the criminal to negotiate.
 Signage: Inexpensive warning signage that indicates you have taken security measures to combat crime will be noticed by the oil thief and help deter their interest. Signage should be displayed on the public facing side of your property
 CCTV: Surveillance cameras can be a distinct security benefit but do not fit them in preference to the other physical security features. Only fit them as complimentary to other security measures, rather than replace them.
 Neighbourhood Watch Scheme: These are recommended to form part of a communities overall neighbourhood protection strategy, where residents of like mind look out for each other and report suspicious activity to members, other groups and the Police.
Ongoing vigilance is key for the effective protection of crimes generally but is vital where heating oil theft is concerned.

CRIME REPORTING

  • Report suspicious activity by calling the Police on 101.Always dial 999 in an emergency and where a crime is in progress.
  • Check www.norfolk.police.uk website A-Z guidance for advice on protecting against crime.
  • Consider calling Crimestoppers anonymously if you have information about any crime.

ROGUE TRADER ALERTS

Doorstep cold callers offering to ‘pressure  wash’ driveways
We are warning residents to be on their guard after receiving reports of a doorstep cold caller in the Dereham area offering to ‘pressure wash’ driveways.
Never deal with anyone who cold calls at your property offering to undertake work on or around your property.
Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners the Citizens Advice consumer helpline via their online reporting form <https://ssl.datamotion.com/form.aspx?co=3438&frm=general&to=flare.fromforms> or by telephone on 03454 04 05 06.

Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader<http://www.norfolk.gov.uk/trustedtrader>

Doorstep cold callers offering to lay tarmac
We are warning residents to be on their guard after receiving reports of doorstep cold callers in the Dereham area offering to ‘lay tarmac’. The cold callers are claiming the tarmac is ‘surplus’ from another job ‘nearby’.
Never deal with cold callers looking to undertake work on or around your property. If you are looking to have this type of work done only deal with reputable companies you have researched and chosen yourself and have obtained a written quotation from.
Anyone concerned about possible rogue trader activity in Norfolk can contact Trading Standards through our partners the Citizens Advice consumer helpline via their online reporting form <https://ssl.datamotion.com/form.aspx?co=3438&frm=general&to=flare.fromforms> or by telephone on 03454 04 05 06.
Looking for a Trader you can Trust? Try a Norfolk Trusted Trader. To search our directory and read feedback from their customers visit www.norfolk.gov.uk/trustedtrader<http://www.norfolk.gov.uk/trustedtrader>